System/Self Help

All systems are functioning normally.

Last Updated 09:15:05 GMT

Cboe Europe First Alert - Vienna Primary Exchange Issue Resolved

November 09, 2017 09:46:04

Dear Cboe Europe Participants

Please be advised that technical issues reported by the Vienna Primary Exchange have been resolved. Peg orders and Dark Pool orders on Vienna instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical Cboe Europe status alerts and updates are available online at http://markets.cboe.com/europe/equities/notices/system/.

Trade Desk
Cboe Europe
P: +44.207.012.8901
E: TradeDeskEU@batstrading.com

Cboe Europe has enabled routing to Vienna

November 09, 2017 09:44:17

Technical issues identified with Vienna have been resolved. Cboe Europe has re-enabled all routing to Vienna as of 09:43:50 London time.

Support for peg order functionality, price collars and Dark Pool orders for Vienna instruments has been restored.

Regular trading and routing to other venues is not impacted.

All Cboe Europe systems continue to operate normally.

You can view Cboe Global Markets status online at http://markets.cboe.com/europe/equities/notices/system/

Trade Desk
Cboe Europe Equities
Phone: +44 20 7012 8901
Email: TradeDeskEurope@bats.com
markets.cboe.com

* Cboe Europe Limited is a Recognised Investment Exchange regulated by the Financial Conduct Authority.

Bats Europe First Alert - Vienna Primary Exchange Issue

November 09, 2017 09:30:44

Dear Cboe Europe Participants

Please be advised that due to issues identified with Vienna, Cboe Europe is unable to support peg order functionality and all Dark Pool orders on Vienna instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical Cboe Europe status alerts and updates are available online at http://markets.cboe.com/europe/equities/notices/.

Trade Desk
Cboe Europe
P: +44.207.012.8901
E: TradeDeskEU@batstrading.com

Cboe Europe has disabled routing to Vienna

November 09, 2017 09:26:10

Due to technical issues identified with Vienna, Cboe Europe has suspended all routing to Vienna as of 09:25:11 London time.

Also be advised that due to technical issues identified with Vienna, quality market data is unavailable. Therefore, Cboe Europe will not support peg order functionality, price collars and Dark Pool orders for Vienna instruments until the issue is resolved.

Regular trading and routing to other venues is not impacted.

All Cboe Europe systems continue to operate normally.

You can view Cboe Global Markets status online at http://markets.cboe.com/europe/equities/notices/system/

Trade Desk
Cboe Europe Equities
Phone: +44 20 7012 8901
Email: TradeDeskEurope@bats.com
markets.cboe.com

* Cboe Europe Limited is a Recognised Investment Exchange regulated by the Financial Conduct Authority.

Bats Europe: External Dark Liquidity Partner update, effective Mon 2nd Oct, 2017

September 06, 2017 14:45:47

Dear users of the Bats Europe Smart Order Routing (SOR) facility,

Please note that effective Monday 2nd October 2017, Bats Europe will no longer support SOR routing to external Dark Liquidity Partners in Production.

All other order routing arrangements remain unchanged.

Testing
This change is available for testing in the Bats BXE and CXE Certification (UAT) environments with immediate effect.

Production
This change will be made in the Bats BXE and CXE Production environments effective Monday 2nd October 2017.

Please contact the Trade Desk or your Account Manager if you have any questions.

All current and historical Bats Europe notices, including symbol universe updates, are available online at www.batstrading.co.uk/alerts.

Trade Desk,
Bats Europe, a CBOE company
Phone: +44 20 7012 8901
Email: TradeDeskEurope@bats.com
www.bats.com
* Bats Trading Limited is a Recognised Investment Exchange regulated by the Financial Conduct Authority.

Bats Europe: System Status - NORMAL

July 14, 2017 08:53:41

Dear Bats Europe Participants,

To confirm, the Bats Mandatory Exchange Release has been deployed successfully to our BXE, CXE and TRF production environments.

All Bats systems and market data feeds are operating normally.

Current and historical Bats Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.
Please contact the Trade Desk or your Account Manager if you have any questions.
Trade Desk,
Bats Europe, a CBOE company
Phone: +44 20 7012 8901
Email: TradeDeskEurope@bats.com
www.bats.com
* Bats Trading Limited is a Recognised Investment Exchange regulated by the Financial Conduct Authority.