System Status

Post Mortem: Cboe EDGX Equities CQS SIP Quoting Issue for Symbols DRJ-ELSZZ

SCI Systems(s) Affected: SIP Quoting

Incident Description: Systems Compliance Issue

Please be advised that Cboe identified and corrected a misconfiguration on the EDGX Equities Exchange which resulted in quotes not being sent to the SIAC CQS SIP in symbol range DRJ-ELSZZ for the time period of 7:00:00 a.m. ET until 08:21:27 a.m. ET. When the issue was resolved all current quotes for symbol range DRJ-ELSZZ were immediately sent to the SIAC CQS SIP. Quotes sent to the Nasdaq UTP SIP and Cboe proprietary market data feeds were not impacted. All EDGX Equities Exchange systems are currently operating normally.

Members Affected: All EDGX Equities Members and CQS Data Recipients

Corrective Action: The issue was resolved effective today, September 21, 2020 with a configuration change.

Cboe Trade Desk
913.815.7001
[email protected]

Cboe EDGA U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 15:30:30 ET.

All Cboe EDGA U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGA U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe BYX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 15:29:58 ET.

All Cboe BYX U.S. Equities Exchange systems are operating normally.

You can view Cboe BYX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe EDGX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 15:29:49 ET.

All Cboe EDGX U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe BZX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 15:29:16 ET.

All Cboe BZX U.S. Equities Exchange systems are operating normally.

You can view Cboe BZX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

[Cboe Global Markets]
Cboe BYX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange

Cboe BYX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 13:43:24 ET.

All Cboe BYX U.S. Equities Exchange systems are operating normally.

You can view Cboe BYX U.S. Equities Exchange status online at markets.cboe.com/us/equities/notices/system/
Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
markets.cboe.com

Cboe BZX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 13:43:00 ET.

All Cboe BZX U.S. Equities Exchange systems are operating normally.

You can view Cboe BZX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe EDGA U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 13:43:45 ET.

All Cboe EDGA U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGA U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe EDGX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 13:43:47 ET.

All Cboe EDGX U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe BYX U.S. Equities Exchange has revoked self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been resumed as of 11:19:07 ET.

All Cboe BYX U.S. Equities Exchange systems are operating normally.

You can view Cboe BYX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe EDGX U.S. Equities Exchange has revoked self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been resumed as of 11:18:14 ET.

All Cboe EDGX U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe BZX U.S. Equities Exchange has revoked self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been resumed as of 11:18:15 ET.

All Cboe BZX U.S. Equities Exchange systems are operating normally.

You can view Cboe BZX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe EDGA U.S. Equities Exchange has revoked self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been resumed as of 11:18:08 ET.

All Cboe EDGA U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGA U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe EDGA U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 09:43:15 ET.

All Cboe EDGA U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGA U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe EDGX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 09:42:49 ET.

All Cboe EDGX U.S. Equities Exchange systems are operating normally.

You can view Cboe EDGX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe BYX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 09:42:20 ET.

All Cboe BYX U.S. Equities Exchange systems are operating normally.

You can view Cboe BYX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

Cboe BZX U.S. Equities Exchange has declared self-help against Long Term Stock Exchange per Rule 611 of Regulation NMS. Routing to Long Term Stock Exchange has been suspended as of 09:37:48 ET.

All Cboe BZX U.S. Equities Exchange systems are operating normally.

You can view Cboe BZX U.S. Equities Exchange status online at https://markets.cboe.com/us/equities/notices/system/

Cboe Trade Desk
Phone: +1.913.815.7001
E-Mail: [email protected]
https://markets.cboe.com/us/equities/

The Cboe phone system issue has been resolved and all support numbers are operating normally.

Cboe Trade Desk
913.815.7001
[email protected]

Cboe Operations Support Center
866.728.2263
[email protected]

Cboe CFE Trade Desk
312.786.8700
[email protected]

Cboe Support Phone Systems Offline
August 17, 2020 12:52:06

Please be advised that the Cboe phone systems are currently experiencing technical difficulties. All support questions should be directed to the email addresses listed below.

Cboe Trade Desk
913.815.7001
[email protected]

Cboe Operations Support Center
866.728.2263
[email protected]

Cboe CFE Trade Desk
312.786.8700
[email protected]

Please be advised that the previously announced ticker change of Cboe listed symbol LVHB to BUFF has been delayed. LVHB will remain active for trading on the Cboe exchanges today.

All Cboe systems are operating normally. Please contact the Cboe Trade Desk with any questions.

Cboe is closely monitoring the reported cooling issues at the Equinix NY4 datacenter in Secaucus, NJ. At this time, no Cboe systems have been impacted, and all Cboe Exchange systems are operating normally. Please contact the Cboe NOC with any questions.

Cboe NOC
[email protected]
913.815.7005

Please
be advised that the Cboe EDGX Equities Exchange completed the failover of the failed
order handler at 19:25:35 ET.  All customers that experienced a disconnect
due to this issue may now reconnect to their FIX or BOE ports.

Cboe Trade Desk
+1.913.815.7001
[email protected]
markets.cboe.com

Cboe EDGX Equities System Status Update
April 27, 2020 19:16:18

Please be advised that the Cboe EDGX Exchange has experienced a hardware failure on an order handler host that
impacted a subset of FIX and BOE connections.  The order handler is being
failed over to a backup server.  Customers on the impacted host should be
able to reconnect momentarily.  A follow up notice will be sent when the
failover is complete.

Cboe Trade Desk
+1.913.815.7001
[email protected]
markets.cboe.com

Post Mortem: Cboe EDGX Equities Liquidity Removal Issue Affecting Non-Displayed, Post Only Orders

SCI Systems(s) Affected: Matching Engine

Incident Description: Systems Compliance Issue

Please be advised that Cboe has identified a misconfiguration on the EDGX Equities Exchange which resulted in non-displayed, post only orders removing liquidity when the price improvement was less than $0.01. Post only orders are only allowed to remove liquidity when the price improvement of the execution exceeds the sum of the best possible expected rebate and removal fee.

This issue began May 1, 2019 when the base rebate for a hidden order adding liquidity changed to $0.0010/share.

Members Affected: Cboe EDGX Equities Exchange customers entering non-displayed, post only orders during the affected time period and receiving fills with $0.005 of price improvement.

Corrective Action: The issue was resolved effective today, April 27, 2020 with a configuration change.

FDG and FLV IPO Auction Delayed
April 02, 2020 09:47:23

Please be advised due to a system issue, the BZX Equities Exchange IPO auction for symbols FDG and FLV was delayed until 09:44:16.  
The issue has been resolved, and all Cboe systems are currently operating normally.
Please contact the Cboe Trade Desk with any questions.

All Cboe equities exchanges successfully completed a Level 1 Market-Wide Circuit Breaker halt, which occurred at 12:56:17 ET and ended at 13:11:17 ET.

All Cboe systems operated normally throughout the halt and are operating normally at this time.

Effective 12:56:17 ET Cboe Equities exchanges have halted trading due to a Level 1 Market Wide Circuit Breaker breach.  

During the entirety of the Halt period, new orders and cancels will be accepted on the BYX, EDGA, and EDGX exchanges for all symbols and on the BZX Exchange for non BZX-listed symbols.  Orders will entered a queued state and wait for the re-opening requirements.  BZX will reject new orders in BZX-listed symbols until 5 minute before the halt is scheduled to lift.  Orders placed prior to the halt may be cancelled depending on cancel on halt port settings.  The exchanges will be scheduled to re-open at approximately 13:11:17 ET.

Regulation SHO Short Sale Restriction Re-Activated for VXX and SVLP

Overview

Cboe has determined that the Regulation SHO Short Sale Restriction for symbols VXX and SVLP was inadvertently lifted at 09:30:01 ET. Cboe has re-activated the Short Sale Restriction today as of 11:24:39 ET for both symbols.

Please contact the Cboe Trade Desk with any questions.

Cboe Trade Desk
913.815.7001
[email protected]

All Cboe options and equities exchanges successfully completed a Level 1 Market-Wide Circuit Breaker halt, which occurred at 09:30:01 ET and ended at 09:45:01 ET.

All Cboe systems operated normally throughout the halt and are operating normally at this time.

As of 9:30:01:08 a.m. ET. please be advised that as a result of a decline in the S&P 500 of > 7%, a Level 1 Market-Wide Circuit Breaker has been triggered and Cboe has halted trading in all symbols for 15 minutes. The quoting period for an auction in Cboe-listed securities on BZX Exchange will begin 5 minutes prior to the end of the 15 minute circuit breaker window. All other securities will resume trading once the primary market has reopened the subject security for trading and LULD Bands have been received.

All Cboe options and equities exchanges successfully completed a Level 1 Market-Wide Circuit Breaker halt, which occurred at 09:35:44 ET and ended at 09:50:44 ET.

All Cboe systems operated normally throughout the halt and are operating normally at this time.

Please be advised that as a result of a decline in the S&P 500 of > 7%, a Level 1 Market-Wide Circuit Breaker has been triggered and Cboe has halted trading in all symbols for 15 minutes. The quoting period for an auction in Cboe-listed securities on BZX Exchange will begin 5 minutes prior to the end of the 15 minute circuit breaker window. All other securities will resume trading once the primary market has reopened the subject security for trading and LULD Bands have been received.

Please be advised that as a result of a decline in the S&P 500 of > 7%, a Level 1 Market-Wide Circuit Breaker has been triggered and Cboe has halted trading in all symbols for 15 minutes. The quoting period for an auction in Cboe-listed securities on BZX Exchange will begin 5 minutes prior to the end of the 15 minute circuit breaker window. All other securities will resume trading once the primary market has reopened the subject security for trading and LULD Bands have been received.

Please be advised that from approximately 19:31:13 to 19:53:28 ET, the Cboe BYX Exchange experienced a
hardware failure impacting the dissemination of the "B" and
"D" PITCH feeds for symbol range SPZ to VLN. The issue has now been resolved, and all Cboe systems are operating normally.

Cboe BZX Equities LULD Tier Data Issue
February 13, 2020 16:25:52

Please be advised that data files provided to SIAC by the Cboe BZX Equities Exchange effective January 2, 2019 did not correctly include LULD tier update information for 9 Cboe listed securities. Similarly, LULD tier updates for 15 Cboe listed securities were not included in files provided to SIAC effective January 2, 2020. A list of the affected Cboe listed securities with their tiers as indicated by SIAC and their actual tiers appears further below.

LULD tier information for impacted Cboe listed securities was corrected at SIAC effective January 29, 2020, and a software patch has been deployed to ensure the correct information is provided to SIAC in the future. Cboe has completed a review of trades and trading halts in the impacted securities during the affected time period, and has found no trades on Cboe exchanges outside of the correct band levels and no LULD halts in securities where the band published by SIAC was tighter than the correct band level. In addition, analysis performed by Cboe has not immediately identified any trades at away market centers which occurred outside the correct band levels.

Symbol SIAC LULD Tier Actual  LULD Tier SIAC Tier Incorrect As Of
ATMP 2 1 1/2/2020
BBAX 2 1 1/2/2020
BBCA 2 1 1/2/2019
BBEU 2 1 1/2/2019
BBJP 2 1 1/2/2019
BDEC 2 1 1/2/2020
BOCT 2 1 1/2/2020
CSM 1 2 1/2/2020
DDWM 1 2 1/2/2019
EMGF 1 2 1/2/2020
ESGV 2 1 1/2/2019
FLQL 2 1 1/2/2019
IGHG 1 2 1/2/2020
OMFL 1 2 7/1/2019
PAPR 1 2 7/1/2019
PAUG 2 1 1/2/2020
PDEC 2 1 1/2/2020
PNOV 2 1 1/2/2020
POCT 2 1 1/2/2020
PTNQ 2 1 1/2/2019
SMMV 2 1 1/2/2020
TILT 2 1 1/2/2019
TMFC 1 2 1/2/2020
VXX 2 1 1/2/2019

 Please contact the Cboe Trade Desk with any questions.

Please be advised that due to a third party issue, for today's trading the Cboe BZX, BYX, EDGX, and EDGA Exchanges will be utilizing the SIPs for NYSE Arca market data rather than direct market data feeds.  

Cboe anticipates the issue in receiving direct market data feeds from Arca will be resolved for tomorrow's trading.  No other direct market data feeds to Cboe exchanges are affected.  All Cboe systems are operating normally.