Status

TEST - CBOE System Status - PLEASE DISREGARD

November 30, 2017 18:09:08

This is a test of the CBOE Options System Status notification system.  Please disregard and if you have received this message in error please contact helpdeskemailrecipientc[email protected]
 
to have your email removed from this distribution list.  Removal from this distribution list will prevent further email status notifications for the CBOE trading platform.

Bats Options System Status Update - Feature Pack 1 Re-enabled

October 13, 2017 11:19:32

Please be advised Bats has resolved the issue with Feature Pack 1 which was resulting in certain quotes being rejected.  Feature Pack 1 has been re-enabled on BZX Options and EDGX Options, and all systems are operating normally.

You can view Bats Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
[email protected]
www.bats.com

Bats Options System Status Update - Feature Pack 1 Disabled

October 13, 2017 10:34:31

Please be advised Bats has identified an issue with Feature Pack 1 which was released on BZX Options and EDGX Options today.  The issue was resulting in certain quotes being rejected.  The Feature Pack has been disabled pending further investigation.  All systems are currently operating normally.

You can view Bats Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
[email protected]
www.bats.com

Bats System Status Update - NY4 Network Hardware Failure

July 13, 2017 08:40:18

A single customer-facing network switch in NY4 has experienced a hardware failure and will be unavailable for the remainder of the day. Customers are advised to switch to a secondary connection to Bats for the remainder of the day. The impacted switch will be replaced this evening.

Customers connected to Bats in NY5 or any other network switch in NY4 are not impacted.

You can view Bats Exchange status online at http://www.bats.com/us/equities/notices/system/

CBOE Bats Trade Desk
+1.913.815.7001
[email protected]
www.bats.com

Bats System Status Update - Network Hardware Failure

July 13, 2017 07:59:19

Bats has determined that the issue is isolated to a single customer-facing piece of network hardware. Customers with connections to this failed hardware will be unable to use those connections for any order entry, drop, or market data today. Customers are advised to switch to a secondary connection to Bats for the remainder of the day.

You can view Bats Exchange status online at http://www.bats.com/us/equities/notices/system/

CBOE Bats Trade Desk
+1.913.815.7001
[email protected]
www.bats.com

Bats System Status Update

July 13, 2017 07:32:17

Please be advised that Bats is currently investigating a customer connectivity issue impacting a subset of customer 10 Gig connections to the Bats Equity and Options Exchanges.

You can view Bats Exchange status online at http://www.bats.com/us/equities/notices/system/

CBOE Bats Trade Desk
+1.913.815.7001
[email protected]
www.bats.com

Post Mortem Update: Bats BZX Options Disruption at Close on July 3, 2017

July 04, 2017 18:07:20

Post Mortem: Bats BZX Options Disruption at Close on July 3, 2017
SCI System(s) Affected: Trading
Incident Description: System Disruption - At 12:54:58 ET, Bats BZX Options experienced a disruption in underlying symbol range CYH DOWAZ that resulted in delayed order acknowledgements, cancels and trade acknowledgements. All other BZX Options symbol ranges continued to operate normally during the disruption. As of 13:07:26 ET fail-over to a secondary matching unit was completed and all systems were operating as normal.
Members Affected: Members trading in the noted symbol range at the time of the disruption.
Corrective Action: The root cause of this issue is a software defect with extremely rare preconditions. The defect will be addressed in a software release for July 7th, 2017.

Post Mortem: Bats BZX Options Disruption at Close

July 03, 2017 14:53:09

Post Mortem: Bats BZX Options Disruption at Close

SCI System(s) Affected: Trading

Incident Description: System Disruption - At 12:54:58 ET, Bats BZX Options experienced a disruption in underlying symbol range CYH DOWAZ that resulted in delayed order acknowledgements, cancels and trade acknowledgements. All other BZX Options symbol ranges continued to operate normally during the disruption.  As of 13:07:26 ET fail-over to a secondary matching unit was completed and all systems were operating as normal.

Members Affected: Members trading in the noted symbol range at the time of the disruption.

Corrective Action: The root cause of this issue has been identified to be a result of a software defect. The defect will be addressed in a software release this evening for July 5th, 2017

Bats BZX Options System Issues Resolved

July 03, 2017 13:09:26

Please be advised that Bats has resolved all systems issues with the Bats BZX Options platform. All systems are operating normally.

You can view Bats Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
[email protected]
www.bats.com

Bats BZX Options Exchange System Status Update (Issue Affected Trading in Series CYH - DOWAZ)

July 03, 2017 13:04:01

Please be advised that due to a system issue, matching on the Bats BZX Options Exchange order book in Series CYH - DOWAZ is unavailable since 12:54:58 ET. All open orders in the affected range during the outage were cancelled. Matching in the affected range is in process of being restored. All systems for other symbol ranges are operating normally.

You can view Bats Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
[email protected]
www.bats.com

Bats System Status Update - Customer Web Portal Issue

April 25, 2017 13:13:34

Please be advised that all issues relating to access to the Customer Web Portal have been resolved. All systems are operating normally.

Bats System Status Update - Customer Web Portal Issue

April 25, 2017 12:50:20

Please be advised that Bats is currently investigating an issue with access to the Customer Web Portal. Please contact the CBOE Bats Trade Desk (913.815.7001 or [email protected]) for immediate Portal needs.

Post Mortem: Bats BZX Options Momentary Disruption at Close

March 14, 2017 19:22:55

Post Mortem: Bats BZX Options Momentary Disruption at Close

SCI System(s) Affected: Trading

Incident Description: System Disruption - At the close, Bats BZX Options experienced a momentary disruption in underlying symbol range PCLN - USFZZ that resulted in delayed order acknowledgements and cancels. As of 16:04:04, all BZX Options systems were operating normally.

Members Affected: 42 Members

Corrective Action: Defective hardware will be replaced this evening.

Bats BZX Options System Status Update - All Systems Operating Normally

March 14, 2017 16:10:24

Please be advised that at the close, Bats BZX Options experienced a momentary disruption in underlying symbol range PCLN - USFZZ that resulted in delayed order acknowledgements and cancels. As of 16:04:04, all BZX Options systems were operating normally.