May 22, 2019 17:09:10
Post Mortem: Cboe C2 Options Exchange Systems Issue
Cboe C2 Options Exchange System Status Update (Issue Affected Trading in Options Classes IWM - JNJA)
May 22, 2019 10:17:18
Please be advised that due to the earlier systems issue a subset of options classes in range IWM-JNJA did not transition through the opening process. As a result, the Cboe Trade Desk performed a manual opening of all impacted classes. This was completed at 10:09:49 ET. All orders sent prior to this time in the impacted classes were cancelled back. All classes are now open and systems are operating normally.
May 22, 2019 09:36:53
Please be advised that due to a system issue, matching on the Cboe C2 Options Exchange order book in options classes IWM - JNJA was unavailable between 09:30:14 and 09:31:03 ET.
All open quotes in the affected range during the outage were cancelled. Open orders would have also been cancelled unless requested to be kept live based on port configuration. Matching in the affected range has been restored and all systems are now operating normally.
Cboe Trade Desk
May 07, 2019 10:25:16
As of 09:25 am CT, electronic processing and trading of Stock-Option orders via COA, COB and AIM is available on Cboe Options Exchange. For any questions, please contact the Cboe Operations Support Center @ 866-728-2263 or [email protected] .
May 07, 2019 09:41:16
As of 08:34am CT, electronic processing and trading of Stock-Option orders via COA, COB and AIM is unavailable on Cboe Options Exchange. Open outcry processing and trading for such orders remains available. For any questions, please contact the Cboe Operations Support Center @ 866-728-2263 or [email protected]
May 06, 2019 03:45:06
As of 2:37 AM CST, the VIX Index underlying dissemination is
May 06, 2019 03:34:30
The VIX Index underlying dissemination is currently
unavailable. We are working on resolving the issue. All other systems are
operating normally. Updates to follow.
Cboe Options, BZX Options, C2 Options and EDGX Options Exchange System Status Update - OPRA Issue Resolved
April 15, 2019 11:52:38
Please be advised that OPRA has provided an all clear to an issue that resulted in rejects due to stale NBBO on BZX, C2, and EDGX Options. On Cboe Options, the NBBO calculation would have been impacted, but no rejects would have resulted. There were two events noted each lasting approximately one minute that started at 10:46:29 and 11:16:14ET. All systems are operating normally.
April 15, 2019 11:27:04
Please be advised that OPRA appears to be experiencing a
sporadic issue with receipt of quotes. This is resulting in occasional order
rejects due to stale NBBO on BZX, C2 and EDGX Options Exchanges. We are working with OPRA and will advise. All Cboe systems are operating normally.
April 11, 2019 16:37:38
Post Mortem: EDGX Options BOE Issue
April 11, 2019 09:37:35
Please be advised that Cboe has resolved all outstanding BOE login issues with the EDGX Options Exchange platform. If you had issues with login this morning and are presently disconnected, please login again. All systems are operating normally.
April 11, 2019 09:27:23
Please be advised that a subset
of customers using BOE order entry sessions have been unable to login to EDGX
Options due to a login message decoding error related to a software update that
was applied last evening. Cboe is working on a corrective patch and will
restart impacted sessions to allow affected customers to connect as soon as
possible. Will advise once this issue has been resolved.
April 11, 2019 08:44:25
Please be advised that Cboe is currently investigating system issues on the Cboe EDGX Options Exchange platform. Some customers have reported issues logging in to BOE ports. Will advise.
February 28, 2019 09:36:01
Please be advised that OPRA experienced an issue requiring a fail-over to their disaster recovery site. Fail-over is complete and all Cboe systems are operating normally.
February 27, 2019 15:21:16
Please be advised that Cboe has confirmed connectivity the OPRA disaster recovery site has been reestablished. OPRA quotes are again accessible and all systems are operating normally.
Cboe Trade Desk
February 27, 2019 15:16:46
Please be advised that OPRA is experiencing an issue that may cause customer to receive order entry rejects of "NBBO Stale". OPRA is working through a disaster recovery fail-over at this time. Will advise once connections have been reestablished.
February 14, 2019 08:26:45
February 14, 2019 08:03:04
Please be advised that Cboe is currently investigating system issues on the Cboe EDGX Options Exchange platform which may impact the Exchange's ability to service gap request messages for a subset of customers. Real-time market data feeds and spin servers are not impacted.
January 29, 2019 16:52:42
January 29, 2019 09:54:56
Please be advised that at 09:31:10 ET C2 Options Exchange experienced an issue resulting in some unacknowledged orders and quotes for a subset of customers on certain sessions.