Status

Post Mortem: BZX Options Exchange Disaster Recovery (DR) System Outage on Friday, September 23, 2016

September 26, 2016 16:28:48

Post Mortem: BZX Options Exchange Disaster Recovery (DR) System Outage on Friday, September 23, 2016

SCI System(s) Affected: Trading (disaster recovery)

Incident Description: System Disruption - The BZX Options Exchange Disaster Recovery (DR) data center in Chicago experienced a SAN failure before market hours as a result of a vendor procedural error and the DR environment was unavailable for the day on Friday, September 23rd.

Members Affected: Only Members actively taking market data including DROP data from the DR data center were affected.

Corrective Action: The Bats team worked with the vendor to resolve all SAN issues and the BZX Options Exchange DR system was fully operational by the start of trading on Monday, September 26th.