System Status

BATS Chi-X Europe First Alert - System Status

December 17, 2012 07:25:02

Please be advised that all issues at BATS Chi-X Europe have been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

December 17, 2012 06:54:17

Please be advised that BATS Chi-X Europe is currently investigating system issues and will advise.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - Vienna Primary Exchange Issue Resolved

December 14, 2012 10:02:37

Dear BATS Chi-X Europe Participants

Please be advised that technical issues reported by the Vienna Stock Exchange have been resolved. Peg orders and Dark Pool orders on Vienna instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - Vienna Primary Exchange Issue

December 14, 2012 09:53:23

Dear BATS Chi-X Europe Participants

Please be advised that due to issues identified with Vienna Stock Exchange, BATS Chi-X Europe is unable to support peg order functionality and all Dark Pool orders on Vienna instruments.

Regular trading on BATS Chi-X Europe is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - Vienna Primary Exchange Issue Resolved

November 28, 2012 10:05:21

Dear BATS Chi-X Europe Participants

Please be advised that technical issues reported by the Vienna Primary Exchange have been resolved. As such peg orders and Dark Pool orders on Vienna instruments have been re-enabled.

Regular trading on BATS Chi-X Europe was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe has enabled routing to Vienna

November 28, 2012 10:04:58

Technical issues identified with Vienna have been resolved. BATS Chi-X Europe has re-enabled all routing to Vienna as of 10:04:11 London time.

Support for peg order functionality, price collars and Dark Pool orders for Vienna instruments has been restored.

Regular trading and routing to other venues is not impacted.

All BATS Chi-X Europe systems continue to operate normally.

BATS Chi-X Europe has disabled routing to Vienna

November 28, 2012 09:51:18

Due to technical issues identified with Vienna, BATS Chi-X Europe has suspended all routing to Vienna as of 09:50:24 London time.

Also be advised that due to technical issues identified with Vienna, quality market data is unavailable. Therefore, BATS Chi-X Europe will not support peg order functionality, price collars and Dark Pool orders for Vienna instruments until the issue is resolved.

Regular trading and routing to other venues is not impacted.

All BATS Chi-X Europe systems continue to operate normally.

BATS Chi-X Europe First Alert - Vienna Primary Exchange Issue

November 28, 2012 09:49:51

Dear BATS Chi-X Europe Participants

Please be advised that due to issues identified with Vienna, BATS Chi-X Europe is unable to support peg order functionality and all Dark Pool orders on Vienna instruments.

Regular trading on BATS Chi-X Europe is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

November 06, 2012 07:41:58

Please be advised that all issues at BATS Chi-X Europe have been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

November 06, 2012 07:12:03

Please be advised that BATS Chi-X Europe is currently investigating system issues affecting connectivity and will advise.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

October 22, 2012 07:20:50

Please be advised that all issues at BATS Chi-X Europe have been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

October 22, 2012 06:58:30

Please be advised that BATS Chi-X Europe is currently investigating system issues and will advise.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - Vienna Primary Exchange Issue Resolved

September 21, 2012 08:10:11

Dear BATS Chi-X Europe Participants

Please be advised that technical issues reported by the Vienna Primary Exchange have been resolved. Peg orders and Dark Pool orders on Vienna Primary Exchange instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe has re-enabled routing to Vienna

September 21, 2012 08:07:15

Technical issues identified with Vienna have been resolved. BATS Europe has re-enabled all routing to Vienna as of 08:06:40 London time.

Support for peg order functionality, price collars and Dark Pool orders for Vienna instruments has been restored.

Regular trading and routing to other venues is not impacted.

All BATS Europe systems continue to operate normally.

BATS Chi-X Europe First Alert - Vienna Primary Exchange Issue

September 21, 2012 08:03:31

Dear BATS Chi-X Europe Participants

Please be advised that due to issues identified with the Vienna Primary Exchange, BATS Chi-X Europe is unable to support peg order functionality and all Dark Pool orders on Vienna Primary Exchange instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe has disabled routing to Vienna

September 21, 2012 08:01:30

Due to technical issues identified with the Vienna Primary Exchange, BATS Europe has suspended all routing to Vienna as of 08:01:05 London time.

Also be advised that due to technical issues identified with Vienna, quality market data is unavailable. Therefore, BATS Europe will not support peg order functionality, price collars and Dark Pool orders for Vienna instruments until the issue is resolved.

Regular trading and routing to other venues is not impacted.

All BATS Europe systems continue to operate normally.

BATS Chi-X Europe First Alert - Madrid Primary Exchange Issue Resolved

August 06, 2012 14:11:12

Dear BATS Chi-X Europe Participants

Please be advised that technical issues reported by Madrid, the Primary Exchange issue has been resolved. Peg orders and Dark Pool orders on Madrid instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - Madrid Primary Exchange Issue

August 06, 2012 09:11:46

Dear BATS Chi-X Europe Participants

Please be advised that due to issues identified with Madrid, BATS Chi-X Europe is unable to support peg order functionality and all Dark Pool orders on Madrid instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - Leap second time issue

July 02, 2012 11:30:28

Please be advised that as a result of the leap second added to UTC time this past weekend, the internal timestamp on BATS Chi-X Europe market data is off by 1 second. This is effecting both BXE and CXE market data.

A fix will be implemented tonight after the market close to resolve this issue.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

June 05, 2012 16:25:19

Please be advised that BATS Chi-X Europe experienced a transitory network issue affecting client connections at approximately 08:35. The issue was fixed and we continue to work with the vendor around the root cause.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

June 05, 2012 08:55:26

Please be advised that BATS Chi-X Europe experienced a transitory network issue affecting client connections at approximately 08:35. The issue was fixed and the root cause is currently under investigation. Further details will follow.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe First Alert - System Status

June 05, 2012 07:10:47

Please be advised that BATS Chi-X Europe experienced an issue on CXE earlier this morning which has now been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Chi-X Europe has enabled routing to Frankfurt

May 08, 2012 09:23:58

Technical issues identified with Frankfurt have been resolved. BATS Chi-X Europe has re-enabled all routing to Frankfurt as of 09:23:23 London time.

Support for peg order functionality, price collars and Dark Pool orders for Frankfurt instruments has been restored.

Regular trading and routing to other venues is not impacted.

All BATS Chi-X Europe systems continue to operate normally.

BATS Chi-X Europe First Alert - Xetra Primary Exchange Issue Resolved

May 08, 2012 09:23:02

Dear BATS Chi-X Europe Participants

Please be advised that technical issues reported by the Xetra Primary Exchange have been resolved. Peg orders and Dark Pool orders on Xetra instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe has disabled routing to Frankfurt

May 08, 2012 08:09:58

Due to technical issues identified with Frankfurt, BATS Chi-X Europe has suspended all routing to Frankfurt as of 08:09:32 London time.

Also be advised that due to technical issues identified with Frankfurt, quality market data is unavailable. Therefore, BATS Chi-X Europe will not support peg order functionality, price collars and Dark Pool orders for Frankfurt instruments until the issue is resolved.

Regular trading and routing to other venues is not impacted.

All BATS Chi-X Europe systems continue to operate normally.

BATS Chi-X Europe First Alert - Xetra Primary Exchange Issue

May 08, 2012 08:07:03

Dear BATS Chi-X Europe Participants

Please be advised that due to issues identified with Xetra, BATS Chi-X Europe is unable to support peg order functionality and all Dark Pool orders on Xetra instruments on the BXE and CXE orderbooks.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Chi-X Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk
BATS Chi-X Europe ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe Multicast PITCH GIG B issue - RESOLVED

March 05, 2012 07:40:35

Please be advised that the earlier issue affecting BATS Europe Multicast GIG B market data feed has now been resolved.

All market data feeds and systems are working as normal.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe Multicast PITCH GIG B issue

March 05, 2012 07:16:45

Please be advised that BATS Europe is currently investigating an issue with the Multicast GIG B market data feed (no heartbeats).

All other market data feeds (Multicast GIG A, WAN C & D, and TCP PITCH) and systems are working as normal.

BATS Europe will advise shortly.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe network issue - Post mortem

February 02, 2012 17:56:08

Earlier today, BATS Europe experienced a network issue at approximately 11:58:33 London time which affected counterparties connected to BATS Europe via 1G interfaces.

Connectivity was restored within 1 minute. BATS Europe is working with its vendors on identifying the root cause and any required remediation to prevent recurrence.

Please contact the BATS Europe Trade Desk or your Account Manager if you have any further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

BATS Europe First Alert - System Status

February 02, 2012 12:10:26

Please be advised that all issues at BATS Europe have now been resolved.

The previous issue was a momentary network interruption.

All systems are now operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - System Status

February 02, 2012 11:59:17

Please be advised that BATS Europe is currently investigating system issues and will advise.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - Vienna Market Data Issue Resolved

January 23, 2012 11:06:37

Dear BATS Europe Participants

Please be advised that issues with third party Vienna market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on Vienna instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - Vienna Market Data Issue

January 23, 2012 11:04:38

Dear BATS Europe Participants

Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on Vienna instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - SWX Primary Exchange Issue Resolved

January 13, 2012 11:08:27

Dear BATS Europe Participants

Please be advised that technical issues reported by the SWX Primary Exchange have been resolved. Peg orders and Dark Pool orders on SWX instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe has enabled routing to Zurich

January 13, 2012 11:03:48

Technical issues identified with Zurich have been resolved. BATS Europe has re-enabled all routing to Zurich as of 11:03:14 London time.

Support for peg order functionality, price collars and Dark Pool orders for Zurich instruments has been restored.

Regular trading and routing to other venues is not impacted.

All BATS Europe systems continue to operate normally.

BATS Europe First Alert - SOR Routing Issue - RESOLVED

January 13, 2012 09:37:01

Please be advised that the previous issue with smart order routing (SOR) of London instruments onto Chi-X Europe has now been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe has disabled SOR routing to Zurich

January 13, 2012 08:22:08

Due to technical issues identified with Zurich (SWX Exchange), BATS Europe has suspended all routing to Zurich (SWX Exchange) as of 08:21:20 London time.

Also be advised that due to technical issues identified with Zurich (SWX Exchange), quality market data is unavailable. Therefore, BATS Europe will not support peg order functionality, price collars and Dark Pool orders for Zurich (SWX Exchange) instruments until the issue is resolved.

Regular trading and routing to other venues is not impacted.

All BATS Europe systems continue to operate normally.

BATS Europe First Alert - SOR Routing Issue

January 13, 2012 08:20:27

Please be advised that BATS Europe is currently investigating issues with smart order routing (SOR) London instruments on Chi-X Europe. SOR Routing of London instruments on Chi-X Europe is currently unavailable. SOR Routing for non-London instruments is unimpacted.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - SWX Primary Exchange Issue

January 13, 2012 08:16:45

Dear BATS Europe Participants

Please be advised that due to issues identified with SWX, BATS Europe is unable to support peg order functionality and all Dark Pool orders on SWX instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority