BATS Chi-X Europe BXE order handler hardware failure - Post-mortem

October 15, 2014 17:16:01

Dear BATS Chi-X Europe Participants,

At 14:53 UK time today, the BATS Chi-X Europe BXE environment experienced a hardware issue with one of its order handler servers. Connectivity to the associated ports was temporarily impacted before being restored by the backup order handler server at 14:58 UK time. The issue impacted logical connectivity to some BXE FIX and BOE sessions.

A TradeDesk notice advising of the above issue and its subsequent resolution was communicated to all participants immediately afterwards.

CXE orderbooks were unaffected by the above.

Please contact the Trade Desk or your Account Manager if you have any questions.

All current and historical BATS Chi-X Europe notices, including symbol universe updates, are available online at

Trade Desk
BATS Chi-X Europe ... Making Markets Better
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E: [email protected]
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