System Status

BATS Europe First Alert - Oslo Issue Resolved

December 17, 2010 13:35:58

Dear BATS Europe Participants

Please be advised that issues with the Oslo Bors primary exchange have been resolved. Peg orders, 20% price collars and Dark Pool orders on Oslo instruments on BATS Europe have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - Oslo Market Data Issue

December 17, 2010 10:17:15

Dear BATS Europe Participants

Please be advised that due to an issue at the Oslo Bors primary exchange, BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on Oslo instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

UPDATE: BATS Europe First Alert - Euronext Primary Market Data Issue

October 13, 2010 16:34:05

Dear BATS Europe Participants

Please be advised that despite the earlier market HALT on the Euronext primary markets, BATS Europe will operate the MarketOnClose (MOC) and TradingAtLast afterhours trading services today.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

UPDATE: BATS Europe First Alert - Euronext Primary Market Data Issue

October 13, 2010 15:56:09

Dear BATS Europe Participants

Please be advised that due to a streetwide market HALT on the Euronext primary market venue, BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on Euronext instruments.

Regular trading on BATS Europe is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - Euronext markets Market Data Issue

October 13, 2010 15:45:36

Dear BATS Europe Participants

Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on Euronext markets instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - Atrium Extranet Network Connectivity Issue Resolved

October 08, 2010 10:16:02

Dear BATS Europe Participant,

Please be advised that the earlier issue affecting client connectivity to BATS via the Atrium Extranet Network provider was resolved effective 08:08 UK time.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - Atrium Connectivity Issue

October 08, 2010 07:37:26

Dear BATS Europe Participant

Please be advised that certain participants using Atrium to connect to BATS Europe have experienced connectivity issues. BATS Europe is actively working with Atrium to resolve the issue.

Please contact the Trade Desk or your Account Manager if you have further questions.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Trade Desk, BATS Europe
BATS ... Making Markets Better
P: +44.207.012.8901
E: [email protected]
www.batstrading.co.uk
* BATS Trading Limited is authorised and regulated by the Financial Services Authority

BATS Europe First Alert - Post Mortem

July 27, 2010 11:19:52


An inconsistency in static data was found during overnight processing, which required a manual startup of the system. The issue was resolved by 07:24 BST this morning.

All BATS Europe systems were fully functional from 07:24 BST.

An enhancement is being made to BATS Europe overnight processing immediately to prevent recurrence of this issue.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - System Status

July 27, 2010 07:24:28

Please be advised that all issues at BATS Europe have been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - System Status

July 27, 2010 07:06:25

Please be advised that BATS Europe is currently investigating system issues and will advise shortly.

Current and historical BATS Europe status alerts and updates are available online at www.batstrading.co.uk/alerts.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - Madrid & Dublin peg order issue - RESOLVED

July 02, 2010 09:32:40

Dear BATS Europe Participants

Please be advised that issues with third party Madrid & Dublin market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on Madrid & Dublin instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - UPDATE: Madrid & Dublin peg order issue

July 02, 2010 07:53:32

Dear BATS Europe Participants

Please be advised that Madrid & Dublin market data from BATS Europe is NOT impacted and is fully available.

The issue purely impacts the unavailability of peg order functionality, 20% price collars, and Dark Pool orders on Madrid & Dublin instruments. This is due to the unavailability of primary reference pricing due to a third party market data vendor issue.

Regular trading on BATS Europe is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - UPDATE: Madrid & Dublin peg order issue

July 02, 2010 07:38:46

Dear BATS Europe Participants

Please be advised that Madrid & Dublin market data from BATS Europe is NOT impacted and is fully available.

The issue purely impacts the unavailability of peg order functionality, 20% price collars, and Dark Pool orders on Madrid & Dublin instruments. This is due to the unavailability of primary reference pricing due to a third party market data vendor issue.

Regular trading on BATS Europe is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - System Status

June 28, 2010 13:22:04

Please be advised that all issues at BATS Europe have been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have any questions

BATS Europe First Alert - System Status

June 28, 2010 12:32:22

Please be advised that BATS Europe is currently investigating issues with smart order routing and will advise.

Please contact the Trade Desk or your Account Manager if you have any questions

BATS Europe First Alert - Fixnetix Connectivity Issue Resolved

March 25, 2010 11:39:50

Please be advised that the earlier issue affecting client connectivity to BATS via Fixnetix has now been resolved.

Please contact the Trade Desk or your Account Manager if you have further questions.

BATS Europe First Alert - Fixnetix Connectivity Issue

March 25, 2010 11:08:53

Please be advised that certain participants using Fixnetix to connect to BATS Europe have experienced connectivity issues. BATS Europe is actively working with Fixnetix to resolve the issue.

Please contact the Trade Desk or your Account Manager if you have further questions.

BATS Europe First Alert - XETR Market Data Issue Resolved

March 17, 2010 09:15:58

Please be advised that issues with third party XETR market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on XETR instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

BATS Europe First Alert - XETR Market Data Issue

March 17, 2010 08:52:51

Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on XETR instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - SWX Market Data Issue Resolved

March 16, 2010 10:01:23

Please be advised that issues with third party SWX market data have been resolved. Peg orders, 20% price collars and Dark Pool orders on SWX instruments have been re-enabled.

Regular trading was not impacted during this issue and all systems continue to operate normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - SWX Market Data Issue

March 16, 2010 09:19:50

Please be advised that due to a third party market data issue BATS Europe is unable to support peg order functionality, 20% price collars, and all Dark Pool orders on SWX instruments.

Regular trading is not impacted and all systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - Post Mortem

February 26, 2010 13:01:32

This morning, before market open, all BATS Europe participants were unable to connect to FIX and PITCH ports. The problem was identified as a network configuration problem caused by a change implemented afterhours yesterday. Network configuration changes to an outside port, put in place last night, exposed an unexpected issue that caused outside connections to be incorrectly routed to the wrong VLAN. The problem was quickly identified this morning and resolved by 7.35am after which all participants established connectivity ahead of the market opening.

BATS Europe is reviewing both its change and QA procedures to ensure that future changes do not cause any recurrence.

BATS Europe apologizes for any disruption this incident may have caused

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - System Status - RESOLVED

February 26, 2010 07:36:56

Please be advised that all issues at BATS Europe have been resolved.

All systems are operating normally.

Please contact the Trade Desk or your Account Manager if you have any questions.

BATS Europe First Alert - System Status

February 26, 2010 07:17:42

Please be advised that BATS Europe is currently investigating network issues and will advise.